Now that you have health coverage it’s important to know how to use it!  The chart below will help you decide where to go for care if you or a family member is sick or hurt.    If you’re still not sure where to go for care, call your doctor.flowchart



Flow chart


You’ll find many differences between the care provided by your doctor’s office and care at the Emergency Room. You’ll pay only a co-pay to see your doctor but you’ll be charged additional amounts for care through the Emergency Room, especially if it’s not a true emergency.

Urgent Care is an option for you when you can’t wait to see a doctor but don’t have a real medical emergency. Urgent Care costs less and can help you when you can’t get a same-day appointment with your doctor or have a condition that is not life-or-limb threatening but requires immediate care. Some examples include:

  • Sprains
  • Sore throat
  • Urinary tract infections
  • Skin conditions
  • Minor broken bones like a finger